Gestión de Servicios TI - ITIL




TILF ITIL Foundation  24h
 ITFV ITIL Foundation + simulación Apollo 13 32h


Service Lifecycle modules

 ITSTL ITIL® Service Transition Lifecycle (ST) 24h
 ITSOL ITIL® Service Operation Lifecycle (SO) 24h
 ITSSL ITIL® Service Strategy Lifecycle (SS) 24h
 ITSDL ITIL® Service Design Lifecycle (SD) 24h
 ITCSL ITIL® Continual Service Improvement Lifecycle (CSI) 24h

Service Capability 
 ITSOA ITIL® Service Offerings and Agreements (SOA) 40h
 ITOSA ITIL® Operation Support and Analysis Capability (OSA) 40h
 ITRCV ITIL® Release, Control and Validation Capability (RCV) 40h
 ITPPO ITIL® Planning, Protection and Optimization Capability (PPO) 40h



 ITMAL ITIL® Managing Across the Lifecycle 40h



 I20P ISO/IEC 20000 Gestion de Servicios 16h
 I20A ISO/IEC 20000 for Auditors 16h
 ICFC ISACA COBIT Foundation Certification 16h
 GANS Gestión de Acuerdos de Nivel de Servicios (ANS) en entornos IT 15h

Cursos en Gestión de Servicios TI - ITIL

ITIL® Fundamentos (ITIL® Foundation 2011)